Captio AI
🦻 Accessibility + 💻 Productivity App

Malay live captions and productivity tool for job interviews

For deaf and hard of hearing people.

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Captio AI app showing live captions

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Use Cases

Every situation covered

Designed for the real moments that matter — not just quiet controlled environments.

👔In-person interviews

In a Kuala Lumpur, Penang, or Johor Bahru office — an interviewer speaking Bahasa Melayu at professional pace. Captio AI captions every question in real time so you read the full sentence before responding.

💻Video interviews

Video interviews on Zoom or Teams — standard for remote first rounds at Malaysian companies. Put the call on speaker and follow every question in real time whatever the language mix.

📞Phone screens and initial calls

The initial HR screening call in Bahasa Melayu — fast, formal, often with English terms mid-sentence. Captio AI captions in real time so compressed audio and code-switching do not become barriers.

👥Panel interviews

Panel interviews at Malaysian GLCs, government agencies, or multinationals. Captio AI follows each panelist in real time even as they shift between Malay and English.

🌍International and foreign-language interviews

For roles at international firms in Malaysia where interviews shift between Bahasa Melayu and English. Live Translator handles both in the same session without manual switching.

🎯Assessment centres

Competency-based interviews and group exercises — used at major Malaysian banks, telecoms, and government-linked companies. Captio AI covers all facilitator speech and candidate interaction.

Performance

Most accurate and fastest models

Malay
90.2%

word accuracy

independent benchmark, 2025

< 200ms
you speak
captions

real-time captions

first word appears as you speak

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Captio AI in everyday use
Why Captio AI

Built for the room where a missed word has real consequences

Read the full question before you answer

Every word appears on screen as the interviewer speaks. You read the question completely before responding — nothing guessed, nothing reconstructed.

Works in person and on any call format

In-person interviews, video calls, phone screens. Place the phone on the table or point it toward the audio — Captio AI handles every format.

Discreet by design

The app runs quietly on your phone. Place it on the table or hold it naturally. No explanation needed, no drawing attention to the accommodation.

No asking for repeats

Asking an interviewer to repeat a question signals uncertainty. Captio AI means you never need to — you read it in real time and answer with confidence.

Any language

For international roles, multilingual panels, or interviews conducted in a second language. Live Translator captions and translates in real time so language is never the barrier.

Private by default

Interview conversations are sensitive. Captio AI processes audio in real time and discards it immediately — nothing is stored, nothing is shared.

Malay

Why Malay is hard to understand

Bahasa Rojak code-switching

  • Malaysian interviews mix Malay and English mid-sentence unpredictably
  • Malaysian professional speech — sometimes called Bahasa Rojak — mixes Bahasa Melayu and English within individual sentences at very high rates. In a Kuala Lumpur corporate interview, an interviewer may begin a question in Malay, use an English technical term, and complete it in Malay. The switch is determined by pragmatics and vocabulary availability, not by a predictable structure. A deaf candidate cannot anticipate which language the next phrase will be in.

Formal-colloquial register gap

  • Bahasa Malaysia formal interview register differs substantially from everyday speech
  • Formal Bahasa Malaysia (used in government agencies, official corporate settings, and formal interviews) uses literary vocabulary and more complex constructions than everyday colloquial Malay. 'Saya ingin bertanyakan tentang pengalaman kerja anda' is formal; everyday conversation would be much shorter. A deaf candidate whose visual vocabulary comes from daily Malaysian street Malay faces unfamiliar word forms in a formal interview.

Multi-ethnic phonological influence

  • Interviewers bring Cantonese, Hokkien, or Tamil phonological colouring to their Malay
  • Malaysia's multiethnic composition means that Chinese-Malaysian, Indian-Malaysian, and indigenous interviewers bring phonological influence from Cantonese, Hokkien, Hakka, Tamil, and other community languages into their Bahasa Melayu. A deaf candidate trained on standard Malaysian Malay lip shapes may watch a Hokkien-influenced or Tamil-accented version of the same words.

Malay-Indonesian divergence

  • Standard Malay differs from Indonesian in vocabulary and some phonological conventions
  • Standard Malaysian Malay (Bahasa Malaysia) and Standard Indonesian differ in vocabulary, loanword patterns, and some pronunciations. A deaf candidate familiar with Indonesian Malay faces different words in a Malaysian interview — the same concept may use a different root word with different lip shapes.

Fast connected speech

  • KL professional speech is fast with assimilation across word boundaries
  • Kuala Lumpur professional Malay is fast in natural speech, with vowel reduction in unstressed syllables and assimilation across word boundaries. In a formal interview, the pace remains high and consonants at word boundaries assimilate, making visual word segmentation difficult.

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The Challenge

805,000 registered disabled Malaysians — and only 0.8% in formal employment

Malaysia recorded 805,509 registered persons with disabilities in 2024, representing 2.4% of the national population. Of these, only 3,782 registered PwDs were employed — less than 0.8% of the registered disabled population. Only 0.3% of the public service workforce comprises PwDs as of 2022. UNDP Malaysia launched a project in 2023 to improve people with disabilities' access to employment and legal protection, explicitly acknowledging the gap between Malaysia's legal disability framework and employment outcomes on the ground.

Malaysia's Persons with Disabilities Act 2008 recognises seven disability types including hearing impairment. Research published in the International Journal of Research and Innovation in Social Science examined hindrance factors for hiring PwDs in Malaysia from employers' perspectives, finding that communication barriers were among the primary reasons cited for not hiring deaf and hard of hearing candidates. The interview stage — where an employer first encounters a deaf candidate's communication in real time — is where this bias most commonly manifests.

The multilingual nature of Malaysian professional communication compounds the access gap. A deaf candidate attending a Malaysian job interview faces Bahasa Melayu mixed with English at unpredictable rates, delivered by interviewers whose pronunciation is shaped by Chinese or Tamil community language backgrounds. No legal standard requires an employer to provide captioning or sign language interpretation at the interview stage. Captio AI requires no employer arrangement: open the app, place the phone on the desk, and every Malay and English sentence appears in real time.

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Privacy

What you hear stays with you.

Gone the moment it ends

Captio AI processes your audio in real time and discards it immediately. Nothing is recorded. Nothing is kept.

Not a product

Your conversations are not something Captio AI sells, shares, or monetizes — to anyone, for any reason.

Not used to train anything

What you say in a doctor's appointment or a job interview never ends up in a training dataset. Not ours. Not anyone else's.

100% PRIVATE

Private by default

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Reviews

People love Captio AI

"Malaysian interviews switch between Malay and English constantly. Captio AI followed every switch. I read every question in whichever language it was asked and answered confidently throughout."

Nurul A. 🇲🇾
nurul.a***@gmail.com
Moderate sensorineural hearing loss, Kuala Lumpur

"The interviewer's Malay had heavy Hokkien phonological influence. I was losing words I thought I knew. Captio AI captured the audio accurately and gave me every word. I made it through to the final round."

Wei Liang T. 🇲🇾
weiliang.t***@gmail.com
Hard of hearing since childhood, Penang

"GLC interviews use very formal Bahasa Malaysia that sounds nothing like everyday speech. Captio AI gave me the formal vocabulary in full. I answered every question correctly."

Kavitha R. 🇲🇾
kavitha.r***@gmail.com
Deaf since birth, Kuala Lumpur

"The phone screen was in fast Malay with English terms throughout. Captio AI captioned everything in real time. I passed the screen and progressed to the panel stage."

Ahmad F. 🇲🇾
ahmad.f***@gmail.com
Progressive hearing loss, Johor Bahru

"Malaysian interviews switch between Malay and English constantly. Captio AI followed every switch. I read every question in whichever language it was asked and answered confidently throughout."

Nurul A. 🇲🇾
nurul.a***@gmail.com
Moderate sensorineural hearing loss, Kuala Lumpur

"The interviewer's Malay had heavy Hokkien phonological influence. I was losing words I thought I knew. Captio AI captured the audio accurately and gave me every word. I made it through to the final round."

Wei Liang T. 🇲🇾
weiliang.t***@gmail.com
Hard of hearing since childhood, Penang

"GLC interviews use very formal Bahasa Malaysia that sounds nothing like everyday speech. Captio AI gave me the formal vocabulary in full. I answered every question correctly."

Kavitha R. 🇲🇾
kavitha.r***@gmail.com
Deaf since birth, Kuala Lumpur

"The phone screen was in fast Malay with English terms throughout. Captio AI captioned everything in real time. I passed the screen and progressed to the panel stage."

Ahmad F. 🇲🇾
ahmad.f***@gmail.com
Progressive hearing loss, Johor Bahru

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FAQ

Frequently asked questions

Hear every question in Malay.

Captio AI is free to start

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