Live captions and productivity tool for doctor appointments

A German study of deaf and hard of hearing adults found that 57% deliberately avoided visiting a doctor even when they had symptoms — not because they were not concerned, but because the appointment itself was too difficult to navigate (NCBI, 2023). That figure is not an outlier. Across multiple countries and healthcare systems, deaf and hard of hearing people consistently report reduced healthcare-seeking behaviour driven by communication barriers, not by the absence of symptoms.

When they do attend, the gap between disclosure and accommodation is striking. Research published in PMC found that 93% of deaf and hard of hearing patients told their healthcare providers about their hearing loss — yet 29% reported that no arrangements were made to improve communication as a result (PMC, 2021). Most doctors want to help. Most simply do not know what to do, and the system provides no default.

The consequences are concrete. Poor communication between patients and clinicians is associated with misdiagnosis, poor treatment adherence, lower patient satisfaction, and increased healthcare costs (NCBI, 2024). In acute care settings specifically, hearing loss is associated with longer hospital stays and worse outcomes. A missed word in a doctor's surgery is not an inconvenience — it is a clinical risk.

Captio AI is built to eliminate that risk. The doctor speaks. You read every word in real time — the diagnosis, the drug name, the follow-up instruction. Record the consultation and review it at home. Nothing misheard. Nothing reconstructed. Just what was said, exactly as it was said.