Captio AI
🦻 Accessibility + 💻 Productivity App

Indonesian live captions and productivity tool for doctor appointments

For deaf and hard of hearing people.

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Captio AI app showing live captions

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Use Cases

Every situation covered

Designed for the real moments that matter — not just quiet controlled environments.

🩺GP and primary care visits

Puskesmas and RSUD (regional public hospital) visits across Indonesia where the doctor speaks formal Bahasa Indonesia at consultation pace. Captio AI captions the diagnosis and prescription in real time.

🔬Specialist consultations

Specialist consultations at hospitals in Jakarta, Surabaya, or Medan where the doctor delivers dense clinical Indonesian mixed with English technical terms. Captio AI captions every word as the specialist speaks.

💊Pharmacy conversations

Apotek conversations where the pharmacist explains dosage, side effects, and interactions in Indonesian. Captio AI captions the instructions so nothing is missed at the counter.

🦷Dental appointments

Dental visits where the dokter gigi explains the treatment in Indonesian and names the procedure in clinical vocabulary. Captio AI captures the full explanation.

🧠Mental health sessions

Mental health consultations at klinik kejiwaan in Indonesian cities where accurate understanding matters. Captio AI captions the clinician in real time.

🚑Emergency and urgent care

Emergency room visits at Indonesian hospitals where triage staff speak fast in formal Indonesian. Captio AI captions the key clinical instructions in the moments when they matter most.

Performance

Most accurate and fastest models

Indonesian
91.1%

word accuracy

independent benchmark, 2025

< 200ms
you speak
captions

real-time captions

first word appears as you speak

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Captio AI in everyday use
Why Captio AI

Built for the conversations where every word matters

Captions as the doctor speaks

Words appear on screen while the doctor is still talking. You read the diagnosis, drug name, or follow-up instruction at the same moment it is said — not after they have moved on.

Medical terminology handled accurately

Drug names, procedure names, clinical terms. Captio AI handles the vocabulary of a real consultation — not just everyday speech.

Review the appointment after

Record the consultation and upload it to Audio Transcription. Get a full written record of everything said — instructions, dosages, referrals — to review at home and share with a carer if needed.

Works in any clinical setting

Consultation rooms, hospital wards, A&E, dental chairs, pharmacy counters. Place the phone near the speaker and Captio AI captions whoever is talking.

Any language

For foreign-language doctors, specialists abroad, or appointments through an interpreter. Live Translator captions and translates in real time so you follow your diagnosis in the language you understand best.

100% private

Medical conversations are among the most sensitive there are. Captio AI processes audio in real time and discards it immediately. Nothing is recorded, stored, or shared.

Indonesian

Why Indonesian is hard to understand

Formal Bahasa vs informal speech

  • Medical Indonesian uses a formal register unfamiliar from daily informal speech
  • Indonesian medical consultations use formal Bahasa Indonesia — a regulated, standardized register that differs substantially from the informal Jakarta-influenced Indonesian most patients use daily. Medical terms in formal Indonesian — tekanan darah (blood pressure), pemeriksaan darah (blood test), gejala (symptom) — are familiar in written form but may sound different in a fast clinical delivery by a doctor reading from a standardized medical register. A deaf patient calibrated to informal Indonesian may not recognize the formal equivalents in real time.

Javanese phonological influence

  • Javanese and regional language features in a doctor's Indonesian affect a deaf patient's tracking
  • Indonesia is home to hundreds of regional languages, and many doctors carry phonological features of their regional language into their Indonesian speech. Javanese-influenced Indonesian — the variety of the most densely populated region — has distinctive vowel qualities and intonation patterns not present in formal standard Indonesian. A deaf patient calibrated to one variety of Indonesian will miss clinical information from a clinician speaking another regional variety.

Dutch and English medical vocabulary

  • Indonesian medical terminology draws from both Dutch and English — two unpredictable phonological sources
  • As a former Dutch colony, Indonesian medicine retains Dutch-derived terms alongside English technical vocabulary: dokter, operasi, apotek from Dutch; scan, bypass, ICU from English. A single consultation may produce drug names and diagnostic terms from both sources, pronounced with Indonesian phonology. The resulting phonological diversity in one appointment is hard to predict and harder to track.

Puskesmas and hospital pace

  • Indonesian public health centres and hospitals operate under large patient loads
  • Indonesia's public Puskesmas (community health centres) and government hospitals see large numbers of outpatients daily. Consultations are brief. Doctors speak quickly and move efficiently to the next patient. A deaf patient attending alone in an Indonesian public health setting has no formal language support and limited opportunity to ask for repetition in a queue under continuous pressure.

No interpreter provision in healthcare

  • Indonesia has very few sign language interpreters and no mandatory provision in healthcare
  • Indonesia has two sign languages — BISINDO and SIBI — but no formal legal requirement for hospitals or health centres to provide an interpreter for deaf patients. Research from Indonesian health and disability organisations has found that healthcare workers in Indonesia routinely cannot communicate with deaf patients and that deaf people depend on family members to attend appointments and translate. The number of trained interpreters relative to the deaf population is very small.

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The Challenge

Indonesia ranks fourth in the world for deaf cases. Healthcare workers cannot communicate with them.

Indonesia has one of the largest deaf and hard of hearing populations in the world, ranking fourth globally in absolute number of deaf cases. Population surveys estimate approximately 9 million people with hearing impairment across all age groups, representing around 4.2% of the total population. A study published in PMC (2022) examining hearing problems in Indonesian adults found a prevalence of 7.8 per 1,000 — noting that this was based on self-report and likely underestimates the true burden, particularly in older adults and those with access barriers to formal diagnosis. Chronic suppurative otitis media (CSOM), prevalent in tropical countries, is a leading preventable cause of hearing loss in Indonesia.

Healthcare access for deaf Indonesians is limited by a structural gap: healthcare workers in Indonesia are not trained to communicate with deaf patients. Research by health and disability advocates found that health services for people with deaf disabilities in Indonesia were 'not equal nor optimal due to the lack of ability of healthcare workers to communicate with people with deaf disabilities.' Deaf patients routinely rely on family members to attend and translate, which reduces independence and is unavailable to those who live alone. The number of trained BISINDO or SIBI interpreters working in healthcare settings is very small relative to the country's deaf population.

Indonesia has two national sign languages — BISINDO (the natural deaf community language, recognised by the Ministry of Education in 2016) and SIBI (a manually coded system based on spoken Indonesian) — but neither has generated a mandated interpreter provision in public healthcare. Indonesia's geographic spread across 17,000 islands means that even if interpreters were more plentiful, deploying them to rural and outer-island healthcare settings would remain a serious logistical challenge. Captio AI captions Indonesian speech in real time — across formal Bahasa, regional-influenced speech, and Dutch and English medical vocabulary — so a deaf patient can follow their own appointment without needing a companion to translate.

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Privacy

What you hear stays with you.

Gone the moment it ends

Captio AI processes your audio in real time and discards it immediately. Nothing is recorded. Nothing is kept.

Not a product

Your conversations are not something Captio AI sells, shares, or monetizes — to anyone, for any reason.

Not used to train anything

What you say in a doctor's appointment or a job interview never ends up in a training dataset. Not ours. Not anyone else's.

100% PRIVATE

Private by default

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Reviews

People love Captio AI

"The doctor at the Puskesmas speaks fast formal Indonesian I don't use every day. I was leaving without understanding the diagnosis. Captio AI captions the whole consultation. I read the instructions before I leave the room."

Dewi S. 🇮🇩
dewi.s***@gmail.com
Hard of hearing, Jakarta, Puskesmas and RS

"My specialist switches between Indonesian and English for tests and drugs. I miss the English every time. Captio AI follows both. The prescription and the diagnosis are on screen in real time."

Budi H. 🇮🇩
budi.h***@gmail.com
Deaf, Surabaya, specialist clinic

"The apotek is busy and the pharmacist speaks fast. I was guessing at the dosage. Captio AI captions the instructions at the counter. I leave knowing exactly how to take the medication."

Sari N. 🇮🇩
sari.n***@gmail.com
Hard of hearing, Yogyakarta, apotek

"I went to the hospital without my wife and the doctor spoke formal Indonesian I don't hear well. Captio AI sat on the desk and captioned everything. It was the first solo appointment I actually followed completely."

Eko W. 🇮🇩
eko.w***@gmail.com
Progressive hearing loss, Bandung, hospital appointment

"The doctor at the Puskesmas speaks fast formal Indonesian I don't use every day. I was leaving without understanding the diagnosis. Captio AI captions the whole consultation. I read the instructions before I leave the room."

Dewi S. 🇮🇩
dewi.s***@gmail.com
Hard of hearing, Jakarta, Puskesmas and RS

"My specialist switches between Indonesian and English for tests and drugs. I miss the English every time. Captio AI follows both. The prescription and the diagnosis are on screen in real time."

Budi H. 🇮🇩
budi.h***@gmail.com
Deaf, Surabaya, specialist clinic

"The apotek is busy and the pharmacist speaks fast. I was guessing at the dosage. Captio AI captions the instructions at the counter. I leave knowing exactly how to take the medication."

Sari N. 🇮🇩
sari.n***@gmail.com
Hard of hearing, Yogyakarta, apotek

"I went to the hospital without my wife and the doctor spoke formal Indonesian I don't hear well. Captio AI sat on the desk and captioned everything. It was the first solo appointment I actually followed completely."

Eko W. 🇮🇩
eko.w***@gmail.com
Progressive hearing loss, Bandung, hospital appointment

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FAQ

Frequently asked questions

Understand your diagnosis in Indonesian.

Captio AI is free to start

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