Captio AI
🦻 Accessibility + 💻 Productivity App

Afrikaans live captions and productivity tool for doctor appointments

For deaf and hard of hearing people.

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Captio AI app showing live captions

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Use Cases

Every situation covered

Designed for the real moments that matter — not just quiet controlled environments.

🩺GP and primary care visits

At a gemeenskapsgesondheidssentrum (community health centre) in Cape Town, Johannesburg, or a smaller dorp, your dokter explains symptoms and treatment in Afrikaans. Captio AI captions every word so you follow the full consultation.

🔬Specialist consultations

At a specialist appointment at Tygerberg Hospital or a provincial hospital, medical terms arrive in Afrikaans or English. Captio AI captions both in real time.

💊Pharmacy conversations

At the apteek (pharmacy), the apteeker explains dosage and interactions quickly in Afrikaans. Point your phone toward them and read the instructions as they speak.

🦷Dental appointments

At the tandarts (dental surgery), the dentist gives instructions during treatment when lip-reading is impossible. Captio AI captions from audio alone.

🧠Mental health sessions

In a session with a sielkundige (psychologist), sensitive topics require full comprehension. Captio AI captions the entire session so you engage on equal terms.

🚑Emergency and urgent care

At the noodgevalle (emergency department), staff speak quickly under pressure. Open Captio AI and read their instructions as they arrive.

Performance

Most accurate and fastest models

Afrikaans
92.6%

word accuracy

independent benchmark, 2025

< 200ms
you speak
captions

real-time captions

first word appears as you speak

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Captio AI in everyday use
Why Captio AI

Built for the conversations where every word matters

Captions as the doctor speaks

Words appear on screen while the doctor is still talking. You read the diagnosis, drug name, or follow-up instruction at the same moment it is said — not after they have moved on.

Medical terminology handled accurately

Drug names, procedure names, clinical terms. Captio AI handles the vocabulary of a real consultation — not just everyday speech.

Review the appointment after

Record the consultation and upload it to Audio Transcription. Get a full written record of everything said — instructions, dosages, referrals — to review at home and share with a carer if needed.

Works in any clinical setting

Consultation rooms, hospital wards, A&E, dental chairs, pharmacy counters. Place the phone near the speaker and Captio AI captions whoever is talking.

Any language

For foreign-language doctors, specialists abroad, or appointments through an interpreter. Live Translator captions and translates in real time so you follow your diagnosis in the language you understand best.

100% private

Medical conversations are among the most sensitive there are. Captio AI processes audio in real time and discards it immediately. Nothing is recorded, stored, or shared.

Afrikaans

Why Afrikaans is hard to understand

Cape Afrikaans variation

  • Cape, Orange River, and Eastern Border Afrikaans differ in vowel quality
  • Afrikaans has three main regional dialect clusters: Cape Afrikaans (Western Cape, heavily influenced by Malay and Khoisan languages), Orange River Afrikaans (Northern Cape), and Eastern Border Afrikaans (Eastern Cape, English-influenced). Each has distinct vowel qualities and intonation patterns. A deaf patient who lip-reads Standard Afrikaans encounters Cape Afrikaans-speaking healthcare workers in Cape Town producing different mouth shapes for the same clinical vocabulary.

Afrikaans G invisibility

  • The Afrikaans g is produced at the back of the throat
  • Like its Dutch ancestor, Afrikaans retains the velar fricative /x/ — the 'g' sound — produced at the back of the throat with no lip movement. In Afrikaans medical vocabulary, this sound appears constantly in words like 'gesondheidsentrum' (health centre), 'gebruik' (use), and 'geneesmiddel' (medicine). A deaf patient lip-reading Afrikaans systematically misses this consonant, which is the initial sound of many clinical terms.

Code-switching

  • Afrikaans–English–Xhosa switching is common in South African healthcare
  • South African healthcare settings mix Afrikaans, English, and local African languages including Xhosa, Zulu, and Sotho depending on the province and facility. A deaf patient who lip-reads Afrikaans attends appointments where the doctor may switch to English for clinical vocabulary, to Xhosa for a reassuring phrase, and back to Afrikaans for instructions — a multi-language lip-reading task that no individual language training prepares them for.

Fast vowel reduction

  • Afrikaans unstressed vowels reduce heavily in casual speech
  • In fast conversational Afrikaans — the register doctors shift to after the formal diagnosis — unstressed syllables reduce toward schwa or drop, words merge across boundaries, and the pace increases. Medical aftercare instructions delivered in casual Afrikaans produce a stream significantly harder to lip-read than the deliberate clinical vocabulary that preceded the diagnosis.

Rural access gap

  • Rural deaf patients face the greatest communication barriers in clinical settings
  • Most hearing loss in South Africa — including among Afrikaans-speaking communities in the Northern Cape and rural Western Cape — occurs in communities with limited audiological infrastructure. A deaf patient in a rural dorpshospitaal (town hospital) attends appointments without access to South African Sign Language interpreters, without amplification systems, and often without clinical staff trained in deaf communication, making lip-reading the only tool available in an environment that makes it particularly difficult.

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The Challenge

Hearing loss in South Africa: 20% prevalence and healthcare access gaps

Approximately 20% of the South African population — around nine million people — experiences some degree of hearing loss. Of these, 9.24 million have mild hearing loss, 2.1 million have moderate hearing loss, and an estimated 124,000 have total hearing loss, according to data cited by the National Council for Persons with Physical Disabilities. Around 600,000 South Africans use South African Sign Language (SASL). In February 2023, the National Assembly approved SASL as South Africa's 12th official language — a landmark recognition that followed years of advocacy, but which is still in the early stages of practical implementation.

South African health research has documented persistent and severe access barriers for deaf and hard of hearing patients. A 2020 South African Health Review chapter titled 'Ensuring equal access to health services for the Deaf in South Africa' found that deaf patients face critical communication gaps at public facilities — no SASL interpreters at clinics and hospitals, health information not available in sign language, and healthcare workers untrained in deaf communication. A study in PMC found that hard of hearing learners in the Eastern Cape have limited educational pathways that restrict their entry into higher education and professional employment, compounding the healthcare access gap across generations.

For Afrikaans-speaking deaf patients in the Western Cape and Northern Cape — where Afrikaans is the dominant clinical language in public health facilities — the gap between SASL's new constitutional recognition and its practical implementation in a medical appointment is wide. A patient at a dorpshospitaal in the Karoo has no more access to a SASL interpreter today than they did before the February 2023 vote, because interpreter training, deployment, and legislative implementation take years to follow legal recognition. Captio AI captions Afrikaans in real time at any gemeenskapsgesondheidssentrum or hospitaal, bridging that implementation gap immediately.

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Privacy

What you hear stays with you.

Gone the moment it ends

Captio AI processes your audio in real time and discards it immediately. Nothing is recorded. Nothing is kept.

Not a product

Your conversations are not something Captio AI sells, shares, or monetizes — to anyone, for any reason.

Not used to train anything

What you say in a doctor's appointment or a job interview never ends up in a training dataset. Not ours. Not anyone else's.

100% PRIVATE

Private by default

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Reviews

People love Captio AI

"My dokter at Tygerberg switches between Afrikaans and English mid-sentence — I never know which language is coming next. Captio AI captions both and I follow the full consultation without guessing."

Anke van der Merwe 🇿🇦
anke.v***@gmail.com
Severe sensorineural hearing loss, Cape Town

"Cape Afrikaans sounds different from the standard Afrikaans I lip-read. The g sound is completely invisible — I miss every word that starts with it. Captio AI captures the audio and I read every 'gesondheidsprobleem' the doctor names."

Pieter Botha 🇿🇦
pieter.b***@gmail.com
Profound deafness, uses hearing aid, George, Western Cape

"In Upington there is no SASL interpreter at the hospital. My apteek explains five different medicines in fast Afrikaans. Captio AI captions every instruction and I leave knowing exactly what to take and when."

Elmari Joubert 🇿🇦
elmari.j***@gmail.com
Moderate bilateral hearing loss, Upington, Northern Cape

"My tandarts speaks Cape Afrikaans very fast and gives instructions while working. I can't see his face at all. Captio AI captions from the audio alone and I follow every direction."

Daniël Swanepoel 🇿🇦
daniel.sw***@gmail.com
Age-related hearing loss, Stellenbosch

"My dokter at Tygerberg switches between Afrikaans and English mid-sentence — I never know which language is coming next. Captio AI captions both and I follow the full consultation without guessing."

Anke van der Merwe 🇿🇦
anke.v***@gmail.com
Severe sensorineural hearing loss, Cape Town

"Cape Afrikaans sounds different from the standard Afrikaans I lip-read. The g sound is completely invisible — I miss every word that starts with it. Captio AI captures the audio and I read every 'gesondheidsprobleem' the doctor names."

Pieter Botha 🇿🇦
pieter.b***@gmail.com
Profound deafness, uses hearing aid, George, Western Cape

"In Upington there is no SASL interpreter at the hospital. My apteek explains five different medicines in fast Afrikaans. Captio AI captions every instruction and I leave knowing exactly what to take and when."

Elmari Joubert 🇿🇦
elmari.j***@gmail.com
Moderate bilateral hearing loss, Upington, Northern Cape

"My tandarts speaks Cape Afrikaans very fast and gives instructions while working. I can't see his face at all. Captio AI captions from the audio alone and I follow every direction."

Daniël Swanepoel 🇿🇦
daniel.sw***@gmail.com
Age-related hearing loss, Stellenbosch

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FAQ

Frequently asked questions

Understand your diagnosis in Afrikaans.

Captio AI is free to start

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