Captio AI
🦻 Accessibility + 💻 Productivity App

Bengali live captions and productivity tool for doctor appointments

For deaf and hard of hearing people.

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Captio AI app showing live captions

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Use Cases

Every situation covered

Designed for the real moments that matter — not just quiet controlled environments.

🩺GP and primary care visits

Government hospital OPD visits in Bangladesh and West Bengal where the doctor speaks fast Bengali and the consultation is very brief. Captio AI captions the diagnosis and prescription in real time before the appointment ends.

🔬Specialist consultations

Specialist consultations at hospitals in Dhaka or Kolkata where cardiologists deliver dense clinical vocabulary in Bengali mixed with English. Captio AI captions every word as the specialist speaks.

💊Pharmacy conversations

Pharmacy and medicine shop counter conversations in Bengali where the pharmacist explains dosage quickly. Captio AI captions the instructions so nothing is missed at the counter.

🦷Dental appointments

Dental visits where the dentist explains the treatment in Bengali and switches to English for the procedure name. Captio AI follows both and captures the full treatment plan.

🧠Mental health sessions

Mental health consultations at clinics in Dhaka or Kolkata where accurate understanding matters clinically. Captio AI captions the clinician in real time.

🚑Emergency and urgent care

Emergency room visits at government hospitals in Bangladesh where triage nurses speak quickly. Captio AI captions the key clinical instructions in the moments when they matter most.

Performance

Most accurate and fastest models

Bengali
93.7%

word accuracy

independent benchmark, 2025

< 200ms
you speak
captions

real-time captions

first word appears as you speak

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Captio AI in everyday use
Why Captio AI

Built for the conversations where every word matters

Captions as the doctor speaks

Words appear on screen while the doctor is still talking. You read the diagnosis, drug name, or follow-up instruction at the same moment it is said — not after they have moved on.

Medical terminology handled accurately

Drug names, procedure names, clinical terms. Captio AI handles the vocabulary of a real consultation — not just everyday speech.

Review the appointment after

Record the consultation and upload it to Audio Transcription. Get a full written record of everything said — instructions, dosages, referrals — to review at home and share with a carer if needed.

Works in any clinical setting

Consultation rooms, hospital wards, A&E, dental chairs, pharmacy counters. Place the phone near the speaker and Captio AI captions whoever is talking.

Any language

For foreign-language doctors, specialists abroad, or appointments through an interpreter. Live Translator captions and translates in real time so you follow your diagnosis in the language you understand best.

100% private

Medical conversations are among the most sensitive there are. Captio AI processes audio in real time and discards it immediately. Nothing is recorded, stored, or shared.

Bengali

Why Bengali is hard to understand

East–West dialect split

  • A deaf patient from Bangladesh at a Kolkata clinic hears a different Bengali
  • Eastern Bengali (Bangladesh) and Western Bengali (West Bengal) differ substantially in vowel quality, nasalization, and vocabulary. A deaf patient from Dhaka attending a hospital in Kolkata will encounter distinct phonological forms for the same clinical words — ওষুধ, রক্তপরীক্ষা — spoken with different vowels and consonant clusters. In a clinical setting, this recalibration happens under pressure and in a brief consultation with no room to ask what was meant.

Dental-retroflex merging in fast speech

  • Bengali's dental-retroflex distinction collapses in fast clinical delivery
  • Bengali has phonemic dental-retroflex contrasts (ত/ট, দ/ড, ন/ণ) that are pronounced differently in careful speech but converge in fast delivery. In a brief hospital consultation, drug names and clinical terms built on these contrasts — দাঁত (tooth), দর্দ (pain), নাড়ি (pulse) — look and sound nearly identical. A deaf patient relying on partial visual or acoustic cues cannot recover the distinction at consultation speed.

Bengali–English code-switch at diagnosis

  • Bengali doctors deliver diagnoses and test names in English
  • Hospital consultations in Bangladesh and West Bengal routinely involve a switch to English for the diagnosis, test name, or drug brand name. A doctor explains in Bengali and then names the condition in English: 'এটা আপনার hypertension, Amlodipine শুরু করুন।' A deaf patient tracking Bengali loses the thread at the exact moment the clinical term arrives.

Brief OPD delivery

  • Government hospital OPDs in Bangladesh see very large patient loads and very short consultations
  • Public hospitals in Bangladesh and West Bengal operate under enormous patient pressure. OPD consultations can last one to two minutes. The doctor speaks fast, writes the prescription, and the next patient is already at the door. A deaf patient attending alone cannot ask for repetition without disrupting the flow of a service that has no slack built in.

Medical Bengali register

  • Formal medical Bengali draws on Sanskrit vocabulary unfamiliar from daily speech
  • Clinical Bengali uses Sanskrit-derived vocabulary: রক্তচাপ (blood pressure), হৃৎপিণ্ড (heart), শ্বাসকষ্ট (breathing difficulty). Most patients know the English equivalents — BP, heart, breathing problem — and may not recognize the formal Bengali form spoken in a clinical register. Both formal Bengali and English terms can arrive outside a patient's everyday vocabulary in the same consultation.

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The Challenge

9.6% of Bangladesh's population with disabling hearing loss — nearly double the global average.

Bangladesh has one of the highest rates of disabling hearing loss of any country in the world. A population-based study published in The Journal of Laryngology & Otology found that 9.6% of Bangladesh's population — approximately 13.7 million people — had hearing loss of 40 dB or more, nearly double the global average. A further 34.6% of the population had some degree of auditory impairment. Prevalence was highest in older age groups and in socioeconomically deprived communities, reflecting the role of untreated infections — particularly chronic suppurative otitis media, with a prevalence of 12.07% in Bangladesh — and the absence of systematic hearing health programming in a resource-constrained healthcare system.

Deaf people in Bangladesh commonly do not have access to treatment or education, and face discrimination in accessing healthcare. Geographic factors compound the structural barriers: most specialist audiological care is concentrated in Dhaka and a small number of divisional capitals, while the majority of the population with hearing loss lives in rural areas. Rural patients face both the cost of travel and the absence of sign language support at any level of the healthcare system. There is no formal interpreter provision in Bangladeshi government hospitals.

In West Bengal, deaf Bengali-speaking patients face similar healthcare access barriers within the Indian system — a shortage of trained audiologists, no mandated interpreter provision in hospitals, and a formal medical Bengali register that many patients know only in its English form. For the Bengali-speaking deaf diaspora in the United Kingdom, the intersection of language and hearing loss creates a compounded barrier: English-medium healthcare delivered to a patient who may be more comfortable in Bengali and cannot hear either. Captio AI captions Bengali speech in real time — across Eastern and Western dialects, formal clinical register, and Bengali–English code-switching — so a deaf patient can follow their own consultation without relying on a family member to interpret.

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Privacy

What you hear stays with you.

Gone the moment it ends

Captio AI processes your audio in real time and discards it immediately. Nothing is recorded. Nothing is kept.

Not a product

Your conversations are not something Captio AI sells, shares, or monetizes — to anyone, for any reason.

Not used to train anything

What you say in a doctor's appointment or a job interview never ends up in a training dataset. Not ours. Not anyone else's.

100% PRIVATE

Private by default

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Reviews

People love Captio AI

"The doctor at DMCH speaks very fast Bengali and the appointment is two minutes. I was leaving with a prescription I could not explain to my husband. Captio AI captions the whole consultation. I understand my own diagnosis now."

Rina B. 🇧🇩
rina.b***@gmail.com
Hard of hearing, Dhaka, DMCH outpatient

"My specialist switches from Bengali to English for every test name and drug. I was missing the most important information every time. Captio AI follows both. I know what I am being treated for."

Karim H. 🇧🇩
karim.h***@gmail.com
Deaf, Chittagong, specialist clinic

"Kolkata Bengali at full speed in a cardiology clinic — I was catching fragments. Captio AI captions the entire consultation. The diagnosis, the medication, the follow-up date — all of it in real time."

Priyanka D. 🇮🇳
priyanka.d***@gmail.com
Hard of hearing, Kolkata, cardiology clinic

"My GP speaks Bengali but not the Sylheti I grew up with. The formal register was hard for me to follow. Captio AI shows me everything as it is spoken. The whole appointment is clear."

Arjun S. 🇬🇧
arjun.s***@gmail.com
Hard of hearing, East London, community Bengali speaker

"The doctor at DMCH speaks very fast Bengali and the appointment is two minutes. I was leaving with a prescription I could not explain to my husband. Captio AI captions the whole consultation. I understand my own diagnosis now."

Rina B. 🇧🇩
rina.b***@gmail.com
Hard of hearing, Dhaka, DMCH outpatient

"My specialist switches from Bengali to English for every test name and drug. I was missing the most important information every time. Captio AI follows both. I know what I am being treated for."

Karim H. 🇧🇩
karim.h***@gmail.com
Deaf, Chittagong, specialist clinic

"Kolkata Bengali at full speed in a cardiology clinic — I was catching fragments. Captio AI captions the entire consultation. The diagnosis, the medication, the follow-up date — all of it in real time."

Priyanka D. 🇮🇳
priyanka.d***@gmail.com
Hard of hearing, Kolkata, cardiology clinic

"My GP speaks Bengali but not the Sylheti I grew up with. The formal register was hard for me to follow. Captio AI shows me everything as it is spoken. The whole appointment is clear."

Arjun S. 🇬🇧
arjun.s***@gmail.com
Hard of hearing, East London, community Bengali speaker

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FAQ

Frequently asked questions

Understand your diagnosis in Bengali.

Captio AI is free to start

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