Captio AI
🦻 Accessibility + 💻 Productivity App

Thai live captions and productivity tool for phone & video calls

For deaf and hard of hearing people.

Download for free

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Captio AI app showing live captions

Download for free

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Use Cases

Every situation covered

Designed for the real moments that matter — not just quiet controlled environments.

👨‍👩‍👧Calls with family and friends

A call with family in Bangkok or Chiang Mai where conversation moves quickly between informal and formal Thai.

💼Work calls and conference calls

A work call or video meeting where colleagues switch between Thai and English and business vocabulary is dense.

🏥Medical and healthcare calls

A callback from a hospital in Bangkok where a nurse delivers appointment details and prescription instructions in rapid Thai.

🏦Banks, utilities, and customer service

A call to a bank or government office where the automated menu is in Standard Thai and the agent speaks with a regional accent.

🌍International calls

A call from a Thai family member working abroad who mixes Thai with the local language of their host country.

📹Video calls — FaceTime, WhatsApp, Zoom

A LINE video call with family across Thailand — in Chiang Mai, Khon Kaen, or Hat Yai — where tones and accents shift between regions.

Performance

Most accurate and fastest models

Thai
90.5%

character accuracy

independent benchmark, 2025

< 200ms
you speak
captions

real-time captions

first word appears as you speak

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Captio AI in everyday use
Why Captio AI

Built for the calls you have been avoiding

Captions as they speak

Words appear on screen word by word while the other person is still talking. You read what they say at the same pace everyone else hears it — no delay, no reconstruction.

Works on any call app

Captio AI does not need to integrate with any platform. Put the call on speaker, point the microphone toward the audio, and read the captions. It works the same way for any app on any device.

No more asking for repeats

Every word is on screen as it is said. If you missed something, glance at the caption rather than interrupting the call — the full sentence is there.

Handles call audio accurately

Compressed phone audio is less clean than in-person speech. Captio AI is built for real-world audio conditions, including the reduced quality of standard phone and VoIP calls.

Any language

For calls with family abroad, international colleagues, or foreign-language customer service. Live Translator captions and translates in real time with no manual setup.

Record and review after

Record any call and upload it to Audio Transcription. Get a full written record of everything said — useful for medical instructions, work decisions, and anything worth having in writing.

Thai

Why Thai is hard to understand

Five-tone invisibility

  • All tonal distinctions are pitch-only — invisible on video
  • Thai distinguishes five phonemic tones — mid, low, falling, high, and rising — that encode meaning entirely through pitch. On a phone or video call, two words that differ only in tone produce identical lip movements. A deaf caller sees nothing that differentiates them. The entire tonal system is auditory-only.

Unreleased final stops

  • Word-final stops close without a visible burst
  • Thai word-final plosives — /k/, /t/, /p/ — are typically unreleased in standard pronunciation: the closure is made but the air burst is absent. For a hearing caller this is audible; for a deaf caller on a video call, an unreleased final stop is visually indistinguishable from an open syllable. A whole class of word endings effectively disappears.

Consonant cluster compression

  • Initial clusters compress at natural conversational pace
  • Thai has consonant clusters at syllable onset that compress significantly in natural fast speech. At conversational pace in a phone call, these clusters deliver fewer visually distinct onset positions than a careful pronunciation would suggest. A deaf caller tracking lip position misses the cluster distinction.

Bangkok-regional accent gap

  • Isan, Northern, and Southern Thai sound perceptibly different
  • Central Thai (Bangkok standard) sounds perceptibly different from Northern Thai (Kham Mueang), Northeastern Thai (Isan), and Southern Thai — in vowel quality, tone shapes, and consonant inventory. A deaf caller accustomed to Central Thai encounters a different phonological landscape when a family member calls from Chiang Mai or Khon Kaen.

Register layering

  • Colloquial, formal, and royal Thai use different vocabulary
  • Thai has multiple registers — colloquial, formal, royal, and religious — each with distinct vocabulary and phonological patterns. A video call with a doctor or government official uses words with different shapes than the informal register. A deaf caller who has calibrated to everyday speech encounters unfamiliar mouth positions in formal contexts.

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The Challenge

Hearing loss affects millions of Thai people while sign language interpreter provision remains critically limited

A hearing survey of Bangkok's population found a general hearing loss prevalence of 53.02% across all degrees of impairment, with 2.8% experiencing moderate or greater hearing loss. A broader national cohort study across 87,134 Thai adults found that 8.5% reported trouble hearing and 0.13% identified as deaf. The burden increases steeply with age: adults aged 65 and over had 8.56 times greater rates of hearing loss than younger participants. Thailand's rapid population ageing means this burden is growing — and the infrastructure of support for deaf and hard-of-hearing citizens has not kept pace.

Thailand ratified the UN Convention on the Rights of Persons with Disabilities in 2008, and the Persons with Disabilities Empowerment Act entitles people with disabilities to free or affordable healthcare, sign-language interpretation, and reasonable accommodation in public services. Thai Sign Language was recognised as the national language of deaf people as early as 1999. In practice, however, enforcement has been weak: healthcare staff are often unaware of the entitlements deaf patients carry, the number of registered sign-language interpreters is small relative to the deaf population, and medical sign language standardisation remains an ongoing challenge documented in peer-reviewed research.

Captio AI captions every Thai call in real time — so a deaf person can follow a family video call from Chiang Mai, a doctor's callback from Bangkok, or a customer service line anywhere in Thailand without missing a word.

Download for free

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Privacy

What you hear stays with you.

Gone the moment it ends

Captio AI processes your audio in real time and discards it immediately. Nothing is recorded. Nothing is kept.

Not a product

Your conversations are not something Captio AI sells, shares, or monetizes — to anyone, for any reason.

Not used to train anything

What you say in a doctor's appointment or a job interview never ends up in a training dataset. Not ours. Not anyone else's.

100% PRIVATE

Private by default

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Reviews

People love Captio AI

"Thai tones are invisible on a video call. I have followed Thai conversations my whole life by context and guessing. Captio AI shows the actual words. I no longer guess."

Somchai K. 🇹🇭
somchai.k***@gmail.com
Moderate hearing loss, Bangkok

"My colleagues in Bangkok use formal Thai on work calls. Northern Thai is what I grew up speaking. The accent difference made calls hard. Captio AI captions both registers accurately."

Nattaya P. 🇹🇭
nattaya.p***@gmail.com
Severe high-frequency hearing loss, Chiang Mai

"I needed to call the hospital about my appointment. Automated menus in Thai, then a nurse speaking fast. Captio AI showed every menu option and every instruction. I handled it myself."

Wirat S. 🇹🇭
wirat.s***@gmail.com
Profound hearing loss since childhood, Khon Kaen

"My mother calls from Isan every week. Her Thai sounds different from Bangkok Thai — different tones, different words. Captio AI follows her speech accurately. I understand what she is saying now."

Pornthip W. 🇹🇭
pornthip.w***@gmail.com
Hard of hearing, Bangkok

"Thai tones are invisible on a video call. I have followed Thai conversations my whole life by context and guessing. Captio AI shows the actual words. I no longer guess."

Somchai K. 🇹🇭
somchai.k***@gmail.com
Moderate hearing loss, Bangkok

"My colleagues in Bangkok use formal Thai on work calls. Northern Thai is what I grew up speaking. The accent difference made calls hard. Captio AI captions both registers accurately."

Nattaya P. 🇹🇭
nattaya.p***@gmail.com
Severe high-frequency hearing loss, Chiang Mai

"I needed to call the hospital about my appointment. Automated menus in Thai, then a nurse speaking fast. Captio AI showed every menu option and every instruction. I handled it myself."

Wirat S. 🇹🇭
wirat.s***@gmail.com
Profound hearing loss since childhood, Khon Kaen

"My mother calls from Isan every week. Her Thai sounds different from Bangkok Thai — different tones, different words. Captio AI follows her speech accurately. I understand what she is saying now."

Pornthip W. 🇹🇭
pornthip.w***@gmail.com
Hard of hearing, Bangkok

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FAQ

Frequently asked questions

Follow every call in Thai.

Captio AI is free to start

Download for free

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