Captio AI
🦻 Accessibility + 💻 Productivity App

Malay live captions and productivity tool for everyday conversations

For deaf and hard of hearing people.

Download for free

Download on theApp Store
Captio AI app showing live captions

Download for free

Download on theApp Store
Use Cases

Every situation covered

Designed for the real moments that matter — not just quiet controlled environments.

🏪Counter conversations

Pharmacy counter, minimarket checkout, pos laju window, bank teller. Staff speak fast in Bahasa Melayu and move on quickly. Captio AI shows what they said before the moment passes.

🍽️Group conversations

Family dinner, Hari Raya gathering, kenduri with extended family. Multiple generations, overlapping conversation, Malay mixing with English or Chinese dialect. Captio AI captions whoever is speaking.

👋Talking to strangers

Getting a price at the pasar, asking for directions in a new taman, chatting with a neighbour. People who speak at full pace. Captio AI captions anyone near you.

Informal work moments

Rehat break chat in the office, a quick question across the floor, banter in the pantri. The moments Malaysian workplaces run on. Captio AI keeps you in those conversations.

📋Appointments and admin

Klinik kesihatan reception, pejabat daerah counter, bank branch, JPN office. Fast Bahasa Melayu, sometimes formal vocabulary, no repeat expected. Captio AI transcribes everything said.

🚉Getting around

RapidKL bus and LRT announcements, teksi driver conversation, asking at a terminal. Situations where you need to understand fast. Captio AI covers you anywhere on the move.

Performance

Most accurate and fastest models

Malay
90.2%

word accuracy

independent benchmark, 2025

< 200ms
you speak
captions

real-time captions

first word appears as you speak

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Captio AI in everyday use
Why Captio AI

Built for conversations that don't wait

Captions as they speak, not after

Captio AI shows each word as it is spoken. You read what the person is saying while they are still saying it — not after they have finished and moved on.

No lip reading needed

You do not need to face the speaker or position yourself to see their mouth. Captio AI picks up speech from any direction — across a counter, at a table, in a busy street.

Works through background noise

Restaurants, pharmacies, busy streets, crowded waiting rooms. Captio AI separates speech from background noise so captions stay accurate where everyday conversations actually happen.

Follows any conversation

One person or six. Captio AI captions whoever is speaking at any moment — so you follow the thread at a dinner table or keep up with a counter exchange without losing track.

Any accent, any pace

People do not slow down or enunciate for you. Captio AI handles fast talkers, regional accents, and casual speech — the way people actually talk in real life.

Any language, no setup

When someone speaks a language you do not know, switch to Live Translator. They speak their language — you read in yours. No configuration needed. Works in 60+ languages.

Malay

Why Malay is hard to understand

Four-language daily reality

  • Malaysia's daily life mixes Malay, English, Mandarin, and Tamil in a single conversation
  • Malaysia is a genuinely multilingual society where Malay, English, Mandarin, and Tamil are all in active daily use. A single conversation at a hawker centre can shift between all four languages depending on who joins the table. For a deaf person, this means the language being spoken can change without any signal, making following conversations especially unpredictable.

Manglish

  • Everyday Malaysian English-Malay mixing creates its own distinct register
  • Manglish — the colloquial mixing of Malay, English, Mandarin, and Hokkien particles — is the actual daily language of urban Malaysia. 'Lah', 'mah', 'kan', 'lor' are sentence-final particles from multiple languages that modify meaning in ways a standard Malay speaker may not recognise. Following Manglish requires knowing all its source languages simultaneously.

BIM interpreter shortage

  • Malaysia has 21.5% of its population with hearing problems but a critical interpreter shortage
  • Malaysia's health minister reported in 2026 that 21.5% of Malaysians have hearing problems. Yet the number of qualified Bahasa Isyarat Malaysia (BIM) interpreters is critically insufficient for the scale of need. Deaf Malaysians are frequently denied access to employment, court proceedings, police investigations, and healthcare due to the absence of interpreters.

Formal vs colloquial Malay

  • Standard Bahasa Malaysia and everyday spoken Malay are genuinely different registers
  • Bahasa Malaysia as taught in schools and used in official settings is formal and deliberate. Everyday spoken Malay — especially in Kuala Lumpur and Penang — is faster, uses informal vocabulary, and blends with English and other languages. Daily life happens entirely in the informal register.

Healthcare access gap

  • Deaf Malaysians face documented barriers in accessing healthcare
  • A 2024 SAGE Journals study on deaf Malaysian healthcare access found a pronounced shortage of BIM interpreters in medical settings, a lack of Deaf cultural competence among healthcare professionals, and an absence of legal protections for deaf patients. If healthcare — the most formal setting — fails this badly, everyday informal settings have no chance.

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The Challenge

21.5% of Malaysians with hearing problems. No BIM interpreter at the hawker stall, the clinic, or the bus stop.

Malaysia's health minister stated in 2026 that 21.5% of Malaysians — approximately 7 million people — have hearing problems. The Department of Statistics Malaysia's 2024 disability report recorded 42,652 registered persons with hearing impairment, though this represents only those who have formally registered. For deaf Malaysians navigating daily life, the multilingual nature of Malaysian society creates unique challenges: a single day of errands can involve Malay, English, Mandarin, and Manglish — and a deaf person must follow all of them simultaneously.

A 2024 study published in SAGE Journals documented a pronounced shortage of Bahasa Isyarat Malaysia (BIM) interpreters, a lack of Deaf cultural competence in healthcare professionals, and an absence of legal protections for deaf patients in Malaysian healthcare. Research from Taylor's University in 2025 documented that deaf Malaysians are frequently denied access to employment, court proceedings, police investigations, and public hearings due to the absence of qualified interpreters. For everyday informal settings — the hawker centre, the wet market, the bus — there is no interpreter and no legal obligation to provide one.

Malaysia's rapidly ageing population and high rates of noise-induced hearing loss from urban environments mean the number of people navigating Malaysian daily life with hearing difficulties is growing faster than interpreter and accessibility infrastructure. Captio AI captions Malay speech in real time — including Manglish, Malay-English code-switching, and the multilingual registers of Malaysian daily life — so the hawker centre, the family gathering, and the clinic are no longer settings you have to navigate alone.

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Privacy

What you hear stays with you.

Gone the moment it ends

Captio AI processes your audio in real time and discards it immediately. Nothing is recorded. Nothing is kept.

Not a product

Your conversations are not something Captio AI sells, shares, or monetizes — to anyone, for any reason.

Not used to train anything

What you say in a doctor's appointment or a job interview never ends up in a training dataset. Not ours. Not anyone else's.

100% PRIVATE

Private by default

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Reviews

People love Captio AI

"KL conversations switch between Malay, English, and Manglish constantly. Captio AI follows all of it. The hawker centre and the market are places I go alone now."

Amirah Z. 🇲🇾
amirah.z***@gmail.com
Deaf since birth, Kuala Lumpur

"Penang Manglish is its own thing — Hokkien particles everywhere. Captio AI follows the mixing. Family hawker dinners are completely different now."

Chong W. 🇲🇾
chong.w***@gmail.com
Hard of hearing, Penang

"JB conversations mix Malay with Singaporean-influenced English. Captio AI handles both sides of the causeway. Running errands alone is normal for me now."

Raj K. 🇲🇾
raj.k***@gmail.com
Hard of hearing, Johor Bahru

"Sabah Malay has its own distinct variety. Captio AI handles it accurately. Family gatherings and the market are settings I fully participate in now."

Nurul H. 🇲🇾
nurul.h***@gmail.com
Hard of hearing, Kota Kinabalu

"KL conversations switch between Malay, English, and Manglish constantly. Captio AI follows all of it. The hawker centre and the market are places I go alone now."

Amirah Z. 🇲🇾
amirah.z***@gmail.com
Deaf since birth, Kuala Lumpur

"Penang Manglish is its own thing — Hokkien particles everywhere. Captio AI follows the mixing. Family hawker dinners are completely different now."

Chong W. 🇲🇾
chong.w***@gmail.com
Hard of hearing, Penang

"JB conversations mix Malay with Singaporean-influenced English. Captio AI handles both sides of the causeway. Running errands alone is normal for me now."

Raj K. 🇲🇾
raj.k***@gmail.com
Hard of hearing, Johor Bahru

"Sabah Malay has its own distinct variety. Captio AI handles it accurately. Family gatherings and the market are settings I fully participate in now."

Nurul H. 🇲🇾
nurul.h***@gmail.com
Hard of hearing, Kota Kinabalu

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FAQ

Frequently asked questions

Follow any conversation in Malay.

Captio AI is free to start

Download for free

Download on theApp Store