Captio AI
🦻 Accessibility + 💻 Productivity App

Basque live captions and productivity tool for traveling

For deaf and hard of hearing people.

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Captio AI app showing live captions

Download for free

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Use Cases

Every situation covered

Designed for the real moments that matter — not just quiet controlled environments.

✈️Airports and boarding

At Bilbao Airport (BIO) or San Sebastián, gate changes and boarding calls come in Basque and Spanish. Captio AI captions both languages so you catch every gate number and boarding time.

🚂Train stations and public transport

Euskotren and Renfe services and Bilbao's metro announce stops in Basque and Spanish. Captio AI captions the ticket-counter exchange and the platform PA in real time so you board the right service.

🏨Hotels and check-in

A receptionist in San Sebastián's old town or a guesthouse in Bilbao explaining check-in, pintxo bars, and the way to the beach in Basque. Place Captio AI on the desk and follow every word.

🗺️Navigating and asking for help

Asking the way through Bilbao's Casco Viejo or a village in the Basque hills. Fast Basque from a local — Captio AI captions the reply so you find the route the first time.

🛃Customs and immigration

Border and customs officers where the Basque Country straddles Spain and France speak quickly, switching between Basque, Spanish, and French. Captio AI captions every question so you answer accurately.

🎭Tours and activities

A guide at the Guggenheim Bilbao, the old town of San Sebastián, or the Gaztelugatxe headland delivering Basque commentary. Captio AI captions so you follow the full story.

Performance

Most accurate and fastest models

Basque
89.3%

word accuracy

independent benchmark, 2025

< 200ms
you speak
captions

real-time captions

first word appears as you speak

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Captio AI in everyday use
Why Captio AI

Built for a world that announces everything by sound

Captions any spoken exchange in real time

Airport staff, hotel receptionists, taxi drivers, tour guides. Hold the phone toward whoever is speaking and read the captions — in any setting, in any country.

60+ languages — no language barrier

Live Translator captions and translates in real time. They speak their language — you read in yours. For every country, every language, no manual setup between interactions.

Works anywhere with a data connection

Wi-Fi or mobile data. A local SIM or roaming plan keeps Captio AI running in any country — airports, hotels, rural areas, and everywhere in between.

Handles travel environments

Noisy airports, busy stations, echoing hotel lobbies. Captio AI is built for real environments — not quiet controlled rooms. It captions through the ambient noise of travel.

Discreet in any public setting

Hold the phone or place it near the speaker. Captio AI runs quietly and draws no attention — useful in customs, immigration, and any formal travel interaction where discretion matters.

Private by default

Travel conversations — customs declarations, hotel bookings, personal exchanges — are never stored or shared. Audio is processed in real time and discarded immediately.

Basque

Why Basque is hard to understand

Sibilant contrasts

  • Three s-sounds and two ts-sounds that look alike
  • Basque distinguishes sibilants that most other European languages merge — the s-sounds written z, s, and x, and the affricates tz and ts — made at slightly different points with the tongue. To a lip-reader they look almost identical, yet they separate different words. At a San Sebastián counter, the difference between two words can ride entirely on a sibilant the mouth does not reveal.

Dialect diversity

  • Several dialects across a small territory
  • Basque divides into dialects — Biscayan, Gipuzkoan, Upper Navarrese, and the Lapurdian and Souletin varieties across the French border — that differ enough to challenge mutual understanding. Biscayan around Bilbao has its own verb forms and sound changes. A deaf traveler moving from Bilbao to San Sebastián to the French Basque coast meets shifting speech on the lips.

Ergative structure

  • Word endings do the grammatical work
  • Basque is ergative: who does what to whom is marked by endings on the words — the ergative -k and a chain of case suffixes — rather than by word order. A great deal of meaning is packed into these endings at the ends of words, exactly where fast speech clips them and lip-reading is hardest.

Basque–Spanish–French code-switching

  • Two state languages mixed with Basque
  • In the Spanish Basque Country speakers blend Basque and Castilian; across the border they blend Basque and French. A hotel receptionist or a station clerk can switch language mid-sentence without any visual cue, forcing a deaf traveler to track two phonological systems at once.

Unfamiliar word shapes

  • A non-Indo-European language with no cognate footholds
  • Basque is unrelated to the Romance languages around it, so its words share no roots a traveler could guess from. Where a lip-reader might fill a gap in Spanish or French from a familiar-looking word, Basque offers no such foothold — every missed sound is a word that cannot be reconstructed from context.

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The Challenge

Hearing loss and travel accessibility in the Basque Country

Spain has 1,064,000 people who are deaf or have a hearing disability according to the National Statistics Institute — about 2.3% of the population — while more recent EuroTrak data puts the number living with some degree of hearing loss at roughly one in ten, close to five million people. The Basque Country carries its share of this, spread across the Spanish provinces of Bizkaia, Gipuzkoa, and Araba and the French Basque territory. Across Spain, fewer than 40% of people with hearing loss use a hearing aid, leaving a large group navigating public life — and travel — on unaided hearing.

The Basque Country is one of the more research-active regions for language accessibility — the Basque Center on Cognition, Brain and Language studies sign-language processing, and researchers have built systems to translate Basque into Spanish Sign Language. But that expertise has not reached the transport network. Bilbao and San Sebastián airports, the Euskotren and Renfe rail services, and the Bilbao metro run on spoken announcements in Basque and Spanish, with no standardised real-time captioning at gates and counters, and the region's tourist icons — the Guggenheim, the pintxo bars of the old towns, the coastal paths — are experienced largely through the spoken word.

Captio AI captions Basque in real time — a boarding call at Bilbao Airport, a Euskotren platform announcement, a hotel check-in in San Sebastián's old town — so a deaf traveler in the Basque Country follows every change and question without depending on infrastructure built without them in mind.

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Privacy

What you hear stays with you.

Gone the moment it ends

Captio AI processes your audio in real time and discards it immediately. Nothing is recorded. Nothing is kept.

Not a product

Your conversations are not something Captio AI sells, shares, or monetizes — to anyone, for any reason.

Not used to train anything

What you say in a doctor's appointment or a job interview never ends up in a training dataset. Not ours. Not anyone else's.

100% PRIVATE

Private by default

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Reviews

People love Captio AI

"Bilbao Airport calls come in Basque and Spanish and the sibilants in Basque are impossible for me to lip-read — the z, s, and x all look the same on the mouth. Captio AI captioned the gate change on my screen. I read it and went straight to the gate."

Iker A. 🇪🇸
iker.a***@gmail.com
Hard of hearing, Bilbao — frequent traveler

"Guesthouse hosts here switch between Basque and Spanish mid-sentence and I lose the thread completely. Captio AI captioned the whole check-in in both languages — the room, the pintxo bars, the walk to La Concha — without me having to guess which language was which."

Ane E. 🇪🇸
ane.e***@gmail.com
Deaf, San Sebastián — coastal traveler

"Euskotren announces stops in Basque first and it goes fast. Because Basque words share no roots with Spanish, if I miss a sound I cannot guess the rest. Captio AI captions the stop name in full so I always know when to get off."

Unai B. 🇪🇸
unai.b***@gmail.com
Severely deaf, Vitoria-Gasteiz — Euskotren commuter

"On the French side people blend Basque and French, and the border crossing questions came fast in both. Captio AI captioned every question at the crossing. For the first time I answered the officer without that panic of not knowing what was asked."

Maddi G. 🇫🇷
maddi.g***@gmail.com
Hard of hearing, Bayonne — French Basque traveler

"Bilbao Airport calls come in Basque and Spanish and the sibilants in Basque are impossible for me to lip-read — the z, s, and x all look the same on the mouth. Captio AI captioned the gate change on my screen. I read it and went straight to the gate."

Iker A. 🇪🇸
iker.a***@gmail.com
Hard of hearing, Bilbao — frequent traveler

"Guesthouse hosts here switch between Basque and Spanish mid-sentence and I lose the thread completely. Captio AI captioned the whole check-in in both languages — the room, the pintxo bars, the walk to La Concha — without me having to guess which language was which."

Ane E. 🇪🇸
ane.e***@gmail.com
Deaf, San Sebastián — coastal traveler

"Euskotren announces stops in Basque first and it goes fast. Because Basque words share no roots with Spanish, if I miss a sound I cannot guess the rest. Captio AI captions the stop name in full so I always know when to get off."

Unai B. 🇪🇸
unai.b***@gmail.com
Severely deaf, Vitoria-Gasteiz — Euskotren commuter

"On the French side people blend Basque and French, and the border crossing questions came fast in both. Captio AI captioned every question at the crossing. For the first time I answered the officer without that panic of not knowing what was asked."

Maddi G. 🇫🇷
maddi.g***@gmail.com
Hard of hearing, Bayonne — French Basque traveler

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FAQ

Frequently asked questions

Navigate confidently in Basque.

Captio AI is free to start

Download for free

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